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Conditions for the transfer of information
By providing his personal data, the User agrees to processing, storage and use their personal data on the basis of the Federal Law № 152-FZ "On"personal data" dated 27.07.2006  for the following purposes:

Implementation of customer support Receipt by the User of information about marketing events Conducting audits and other internal studies to improve the quality of the provided services. Personal data means any information of a personal nature that allows us to identify the identity of the User/Buyer such as:

Full Name Date of Birth contact number E-mail address Mailing address Personal data of Users is stored exclusively on electronic media and processed  with the use of automated systems, except in cases where non-automated the processing of personal data is necessary in connection with the fulfillment of legal requirements. The company undertakes not to transfer the received personal data to third parties, with the exception of the following cases:

At requests of authorized state authorities of the Russian Federation only on grounds and in order  established by the legislation of the Russian Federation Strategic partners who work with the Company to provide products and services, or those who help the Company sell products and services to consumers. We provide to third parties the minimum amount of personal data necessary only for the provision of the required service or carrying out the required transaction. The company reserves the right to make changes unilaterally in  rules, provided that the changes do not contradict the current legislation of the Russian Federation. Condition changes these rules come into force after their publication on the Site.
Terms of payment and delivery
Field of activity

TRVL Global is a travel agent. We provide travel services nature, acting as an agent for the organization and conduct of international tours and in the Russian Federation. Our Profile - group trips to non-standard destinations surrounded by entrepreneurs.



Payment methods

- Cash:
in the office at the address: Moscow, Rochdelskaya street, 15с16.
- Bank transfer:
Payment by credit card via email. You will receive an email with a unique link, by clicking on which, you will be taken to the payment form. Payment by invoice from a natural or legal person.



Return of service

- The client has the right to refuse to execute this contract or booked and confirmed services when the condition of payment by the company of the actual expenses incurred by it for the implementation of the tourist service ordered customer.
- The amount of the reservation is 50% of the total cost of the tour. The second part is paid no later than 30 calendar days before the start of the tour. The amount of armor is non-refundable. The cost of the tour is non-refundable in full, if less than 30 calendar days are left before the start of the tour.
- The exceptions are trips to countries with a visa regime. In these cases, the decision to return the money funds are accepted taking into account the documents confirming the refusal to issue a visa. Documents must be provided to the travel agent no later than 30 calendar days before the start of the tour.
- If the tour did not take place due to cancellation by the travel agent, the cost of the tour will be refunded in full.
- It is not possible to refund money for transfer tickets provided and redeemed by a travel agent according to the tour program (domestic flights and transfers).
- The cost of insurance is non-refundable.
- Non-standard cases of return and exchange of services are discussed individually with the company's management.



Delivery methods

- Documents for a tour (a contract for the provision of services, insurance) are provided personally to the client just before the tour (at the airport).
- The client has the right to request documents in electronic form for preliminary review and signing.
- In case of purchasing a gift certificate for a tourist trip, the certificate delivery service is valid until specified address. The service is individual and is specified with the company's management.

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Expedition to Iceland
Another planet

August 2018
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